Returns & Exchanges
At Smosh Store, we want you to love your gear; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. All returned merchandise must be in its original, unworn condition with tags still attached to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place your items in the original packaging or a sturdy mailer, ensuring all original tags and labels are included.
Print and Attach Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing